Frequently Asked Questions

Everything you need to know about shopping with Emprada

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic US. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain sale items and intimates are final sale.

How do I find the right size?

Each product page features a detailed size guide. Since we curate various designer labels, we recommend checking the specific measurements for every garment to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay.

Can I modify or cancel my order?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

Do you offer international shipping?

Yes, Emprada ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.